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A sustainable approach to supplier relationship management

A key aspect of our business is establishing long-term partnerships with reliable suppliers. Already an Interseroh service provider – but not registered on our Partner Portal? Interested in becoming a partner? Simply register for an account on our Partner Portal.

Customers place their trust in Interseroh’s high standards of quality, cost-effectiveness and sustainability in all of our environmental services. And we can only earn this trust by working together with reliable suppliers. Which is why we rely on long-term partnerships with trusted partners who also share our high service standards. 

Supplier relationship management

Our supplier relationship management (SRM) system has been set up to maximise transparency and efficiency when working with our suppliers. The SRM is maintained via our Partner Portal: after registering for your supplier account, you can use the portal to enter relevant data (e.g. certificates) and information about your company, your service portfolio and your environmental/quality management systems. Since this data is critical for our business as an environmental services provider, we may choose to make supplier selection conditional on full participation in the SRM system.

Throughout the supply chain, we are looking for 

  • transparent quality management;
  • environmentally-aware, goal-oriented conduct;
  • punctuality and flexible fulfilment of contractual agreements; 
  • an interest in innovation, e.g. when implementing new models and technical solutions; and
  • competitive terms.

Register your Partner Portal account today!

Are you looking for an innovative partner with a global presence and you can identify with our service standards and approach to sustainability? Then register for your Interseroh Partner Portal account today! 

your benefits

  • Opportunity

    to significantly expand your portfolio

  • Access

    to new market segments

  • Long-term, strategic cooperation

    with a financially stable, future-oriented partner

Our Code of Conduct

As a responsible-minded company, Interseroh has committed itself to social accountability in the form of a Code of Conduct. We also require our suppliers to follow this Code. 

  • More

    1. Business integrity and data protection

    Our service partners shall comply with all laws and regulations of the legal system applicable to their companies. In particular, our service partners shall respect third-party intellectual property rights and German data protection law at a federal (BDSG) or state level.

    2. Prohibition of child labour and forced labour

    Our service partners are prohibited from using child labour (employment of children aged under 15) or forced labour.

    a) Freedom of association and the right to collective bargaining 
    Our service partners shall acknowledge and respect workers’ rights of freedom of association and organisation, as well as their right to collective bargaining. The right of workers to form a union or to become a member of such a union must not be infringed on or limited in any way.

    b) Prohibition of child labour
    Service partners are expected to utterly reject any and all forms of child labour. Young persons who have not yet attained the minimum age for work in the partner’s country (in Germany: children under 15) must not be employed.

    c) Prohibition of forced labour
    Our service partners must prevent any and all use of forced labour on the part of prisoners and other individuals. Compulsory prison labour or forced labour involves personnel being forced to work contrary to their will or having to work because a threat or penalty is being used as leverage against them. All forms of work – including overtime – must be voluntary, and personnel must be able to leave their place of work and terminate their employment contract on providing timely notice of their intention to do so. 

    d) Prohibition of discrimination
    Within their sphere of influence, our service partners shall not discriminate on the grounds of race, belief, age, physical condition, nationality, sexual orientation or gender, or any other attributes whose discriminatory use is prohibited by law.

    e) Minimum wage
    Our service partners shall pay employees an appropriate wage. Minimum wages and working hours must comply with the law or collective wage agreements or be customary for their industries. The service partner of Interseroh and/or the ALBA Group in question will, when requested to do so, submit a statement concerning compliance with minimum wage legislation. All employment conditions – including pay, working hours, holidays, time off and public holidays – must comply in full with applicable laws and regulations.

    f) Occupational safety and health
    Our service partners shall comply with applicable occupational safety and health regulations, provide a safe working environment, and protect their employees’ health by adopting the best possible precautionary measures against accidents and occupational illnesses.

    3. Prohibition of discrimination

    Within their sphere of influence, our service partners shall not discriminate on the grounds of race, belief, age, physical condition, nationality, sexual orientation or gender, and shall comply with laws on the equal treatment of individuals.

    4. Living wages

    Our service partners shall pay employees an appropriate wage. Minimum wages and working hours must comply with the law or collective wage agreements or be customary for their industries.

    5. Prohibition of corruption and distortion of competition

    Interseroh’s service partners shall not enter into cartel agreements or engage in any form of corruption, including but not limited to the use of bribery, extortion and blackmail to exert an influence on business partners, politicians, public officials, the judiciary or the general public. With the exception of typical promotional gifts, Interseroh’s employees have been instructed to refuse any and all gifts from service partners or any other entities with which the company maintains a business relationship. Accordingly, we expect our service partners to refrain from offering – much less providing – Interseroh’s employees and representatives with any services, gifts or any other benefits that could in any way influence the personal opinion and conduct of our employees with respect to making decisions for or against a specific service partner.

    a) Environmental legislation
    Our service partners shall obtain all necessary approvals or licences and keep these up to date at all times. Partners must also comply with the operational and reporting requirements of such approvals and licences.

    b) Waste management and prevention of environmental pollution
    Our service partners shall seek to avoid or reduce waste and emissions occurring in the course of their business activities. Wherever possible, efficient technologies must be used to lessen the partner’s environmental impact.

    c) Environmental management system
    Service partners whose activities impact the environment must have a structured and systematic approach in place to properly account for ecological aspects.

Do you have questions or are you looking for more information about us?